DISCLAIMER

DISCLAIMER

Last Updated: 8 May 2026
Effective Date: 8 May 2026

  1. INTRODUCTION

This Disclaimer governs the use of the website https://brik-factory.com (the “Website”) and the brand strategy, public relations, market research, and creator support services (the “Services”) provided by BRIK FACTORY LTD (“Brik Factory”, “we”, “us”, or “our”).

By accessing the Website or engaging our Services, you (“Client”, “you”, or “your”) acknowledge that you have read, understood, and agreed to this Disclaimer. If you do not agree, you must not use the Website or engage our Services.

This Disclaimer should be read together with our Terms of Service, Privacy Policy, Refund Policy, Acceptable Use Policy, and Cookie Policy. Where there is any inconsistency, the Terms of Service take precedence.

Our company details are:

Company Name: BRIK FACTORY LTD
Company Number: 15631479
Registered Office: Innovation Centre Knowledge Gateway, Boundary Road, Colchester, England, CO4 3ZQ, United Kingdom
Email: Hello@brik-factory.com
Phone: +44 7714 743496

  1. NATURE OF OUR SERVICES

Brik Factory is a professional services agency. We provide bespoke, time-based, and intellectual services in the fields of:

  • Brand strategy and consulting
  • Public relations and content marketing
  • Market research and audience insights
  • Creator and performing arts support (SIC 90020)

The Services we deliver depend on the application of professional skill, judgement, and creativity, in combination with information provided by you and prevailing market conditions. Outcomes from our Services are inherently influenced by factors that are partly or wholly outside our control, including third-party platforms, media gatekeepers, audience behaviour, market dynamics, and your own decisions and actions.

This Disclaimer sets out the limitations and assumptions you should be aware of when relying on our Website content or engaging our Services.

  1. NO GUARANTEE OF RESULTS OR OUTCOMES

We provide our Services with reasonable skill, care, and industry expertise. However, we expressly do not guarantee, promise, or warrant any specific outcome, result, or commercial benefit, including but not limited to:

3.1 Marketing and PR outcomes:

  • Specific levels, volume, or quality of media coverage
  • Placement in any particular publication, broadcast, podcast, or platform
  • The publication date, prominence, framing, or tone of any earned media
  • Specific levels of social media reach, engagement, follower growth, or impressions
  • Any positive or neutral sentiment in coverage, reviews, comments, or audience reactions

3.2 Audience and platform metrics:

  • Specific Spotify, Apple Music, YouTube, TikTok, Instagram, X, or other platform metrics
  • Chart positions on Official Charts, Billboard, iTunes, or any other ranking system
  • Streaming, download, view, listen, or share counts
  • Algorithmic recommendation, “For You” placement, or playlist inclusion
  • Specific advertising performance metrics, including click-through rates, conversion rates, or cost per acquisition

3.3 Commercial and creative outcomes:

  • Specific ticket sales, attendance figures, or sell-out tours
  • Specific revenue, profit, return on investment, or sales results
  • Specific sponsorship, partnership, label, publishing, or distribution deals
  • Specific funding rounds, investor outcomes, or company valuations
  • Specific job offers, casting decisions, or industry recognition
  • Specific awards, nominations, or critical reception

3.4 Research and insights outcomes:

  • The accuracy of forecasts, projections, or predictions in any market research deliverable
  • The success of strategies developed in reliance on our research
  • The behaviour of consumers or audiences in markets where conditions change after delivery

Where any forward-looking statement appears in our deliverables, communications, or Website content, it represents our professional opinion based on the information available at the time. It is not a commitment, guarantee, or representation of future results.

  1. PROFESSIONAL SERVICES, NOT PROFESSIONAL ADVICE

The Services and the content of this Website are intended for general business, marketing, and creative purposes only. They are not, and should not be relied upon as:

4.1 Legal advice — We are not a law firm. Nothing we provide constitutes legal advice. You should consult a qualified solicitor regulated by the Solicitors Regulation Authority (or equivalent body in your jurisdiction) for any legal questions, including contracts, intellectual property protection, defamation risk, performer agreements, or licensing.

4.2 Financial or investment advice — We are not authorised by the Financial Conduct Authority (FCA) and we do not provide regulated financial advice. Nothing we provide constitutes financial advice, investment advice, tax advice, or a financial promotion. You should consult a qualified financial adviser, accountant, or tax specialist for such matters.

4.3 Medical, mental health, or wellbeing advice — We are not medical or mental health professionals. Nothing on our Website or in our deliverables should be relied upon as medical or psychological guidance, including in connection with the demands of a performing arts career.

4.4 Specific career or contractual decisions — Our recommendations are based on industry experience and the information you share with us. They are not a substitute for your own independent judgement, due diligence, or formal advice from your manager, agent, lawyer, accountant, or label.

You remain solely responsible for the decisions you make and the actions you take based on our work.

  1. WEBSITE CONTENT

5.1 General information only
The content published on the Website — including blog posts, case studies, articles, downloadable guides, and any other resources — is provided for general informational and inspirational purposes only. It is not tailored to your specific circumstances and may not be suitable for your particular needs.

5.2 No warranty of accuracy or completeness
We make reasonable efforts to ensure that the information on the Website is accurate and up to date at the time of publication. However, we make no representation or warranty, express or implied, that:

  • The information is accurate, complete, current, or free from error
  • The information is suitable for any particular purpose
  • The Website will be free from viruses, malware, or other harmful components
  • The Website will be available without interruption or delay

You use the Website and any information obtained from it at your own risk.

5.3 Currency of information
Industry trends, platform algorithms, regulatory rules, and best practices in branding, PR, and creator services change rapidly. Information published months or years ago may no longer reflect current conditions. We are under no obligation to update older content unless we choose to do so.

5.4 Case studies and examples
Any case studies, results, statistics, or testimonials presented on the Website describe outcomes achieved with specific Clients in specific circumstances. They do not constitute a promise or guarantee that you will achieve similar results. Your own results will depend on your audience, market, content, budget, timing, execution, and many other variables.

5.5 Forward-looking statements
Any forward-looking statements on the Website (including predictions about industry trends, platform behaviour, or audience growth) reflect our opinion at the time of writing and may turn out to be inaccurate. Do not rely on such statements as a basis for material business or personal decisions.

  1. THIRD-PARTY CONTENT, LINKS, AND SERVICES

6.1 External links
The Website may contain links to websites, platforms, or resources operated by third parties. We provide such links solely for your convenience. We do not control, endorse, or accept responsibility for the content, accuracy, privacy practices, or security of any third-party site.

6.2 Third-party tools, platforms, and services
We may, in the course of delivering Services, recommend or use third-party tools, platforms, software, agencies, freelancers, suppliers, or media partners (including but not limited to social media platforms, analytics providers, distribution platforms, payment processors, and design tools). We are not responsible for:

  • The performance, availability, or reliability of any third-party platform
  • Changes in third-party terms of service, pricing, or feature sets
  • Any account suspension, content takedown, demonetisation, or shadow-banning by a third-party platform
  • Any data loss, security breach, or service outage caused by a third party
  • Any commercial dispute between you and a third-party supplier we have introduced

You should review the terms of service and privacy policy of every third-party platform or tool before relying on it.

6.3 Third-party content quoted on the Website
Where we quote, reference, or summarise third-party content (including statistics, news, research, or commentary), we attempt to attribute it correctly. The views expressed in third-party content are those of the original author and do not necessarily reflect our views.

  1. CREATOR AND PERFORMING ARTS — SPECIFIC DISCLAIMERS (SIC 90020)

The following additional disclaimers apply specifically to engagements under our Creator and Performing Arts Support service line:

7.1 No guarantee of artistic, commercial, or career success
We do not guarantee that an artist or creator we work with will become “successful”, “famous”, “viral”, “signed”, “booked”, or commercially profitable. The performing arts and creator economy are competitive, unpredictable, and influenced by countless variables. Our role is to apply professional craft to the elements within our control.

7.2 Tour, event, and live performance risk
For tour or event promotion engagements:

  • We do not guarantee specific ticket sales, attendance figures, or sold-out shows
  • We are not responsible for venue availability, technical failures, weather, transport disruption, illness, or any other operational factor that may affect a performance
  • We are not responsible for compliance with venue, licensing, health and safety, fire safety, or insurance requirements — these remain your responsibility (or your venue’s)
  • We are not responsible for losses arising from cancelled, postponed, or rescheduled events

7.3 Platform dependency risk
Creator and artist careers often depend heavily on third-party platforms. Platforms may change algorithms, monetisation rules, eligibility criteria, or community guidelines without notice. We are not responsible for outcomes affected by such platform changes.

7.4 Reputation, criticism, and public discourse
Public-facing artists and creators are inherently exposed to public criticism, negative comments, “hate”, and online discourse. We are not responsible for negative reactions, trolling, or public controversy that may arise from any campaign, even where it is professionally executed.

7.5 Brand partnership and sponsorship outcomes
Where we facilitate introductions to potential brand partners, sponsors, or commercial collaborators, we do not guarantee that any partnership will result, or that any partnership will be commercially successful or free from dispute. Final commercial terms are always negotiated and agreed between you and the third party.

7.6 No talent management or agency representation
Unless expressly agreed in writing, our engagement does not constitute talent management, booking agency representation, music management, literary agency, or any regulated activity. We provide marketing, PR, and brand support services only.

  1. MARKET RESEARCH AND DATA-BASED DELIVERABLES

7.1 Research is opinion, not fact
Where we deliver market research reports, audience insights, brand health studies, or competitor analysis, our findings represent our professional interpretation of available data at the time of research. Research is, by its nature, a snapshot.

7.2 Sample size and methodology
The reliability of any research finding depends on the sample size, the methodology, and the quality of the data we are able to access. Where research is conducted on a budget that limits sample size or geographic coverage, this will be disclosed in the deliverable. You should treat such research as directional rather than definitive.

7.3 No reliance for material decisions
Major business or investment decisions should not be made on the basis of our research alone. You should validate findings with other sources, professional advisers, and your own judgement.

  1. AI-ASSISTED WORK AND AUTOMATED TOOLS

We may use artificial intelligence tools, automation software, and analytics platforms to support certain elements of our Services, including idea generation, drafting, transcription, image creation, sentiment analysis, and audience research.

9.1 Human oversight
All AI-assisted output passes through human review and editing by our team before delivery. We do not deliver “raw” AI output as a finished deliverable.

9.2 Limitations
AI tools can produce inaccuracies, biases, or fabricated information. While we apply reasonable diligence, we cannot guarantee that every AI-supported output is free from error. You should review deliverables carefully and flag any concerns before publication.

9.3 Intellectual property
Where AI tools are used, we ensure that the underlying tools are licensed for commercial use and that ownership of final deliverables can validly transfer to you in line with our Terms of Service. We do not knowingly use AI tools that infringe third-party rights.

  1. NO ENDORSEMENT OF CLIENTS, ARTISTS, OR PARTNERS

The presence of a Client name, artist, performer, brand, or partner logo on our Website, social media, or marketing materials reflects the fact that we have provided Services to them. It does not constitute:

  • An endorsement by Brik Factory of that party’s wider business, products, or personal conduct
  • A warranty by Brik Factory regarding that party’s quality, ethics, or financial standing
  • A representation that the relationship is current

If a Client’s circumstances change in a way that conflicts with our Acceptable Use Policy, we reserve the right to remove case studies, references, or partnership materials at our discretion.

  1. NO PROFESSIONAL RELATIONSHIP THROUGH WEBSITE BROWSING

Browsing the Website, reading our blog, downloading a free resource, or sending an enquiry does not, by itself, create a contractual or professional relationship between you and Brik Factory. A formal engagement is established only when:

  • A written Engagement Letter, proposal, or Statement of Work is signed (or accepted by email); and
  • Any required deposit or initial fee has been paid.

Until that point, you should not rely on any communication as the basis for material business decisions.

  1. LIMITATION OF LIABILITY

Nothing in this Disclaimer limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Subject to the foregoing, our liability is governed by the limitations set out in clause 14 of our Terms of Service, which include a cap on aggregate liability tied to the fees paid under the relevant engagement, and the exclusion of indirect, consequential, special, incidental, and punitive damages.

To the fullest extent permitted by law, Brik Factory, its directors, employees, contractors, and agents shall not be liable for:

  • Any loss arising from reliance on Website content
  • Any loss arising from your decisions or actions taken in response to our recommendations
  • Any loss caused by changes to third-party platforms, regulations, or market conditions
  • Any loss arising from circumstances beyond our reasonable control, as set out in our Terms of Service
  1. UPDATES TO THIS DISCLAIMER

We may update this Disclaimer from time to time to reflect changes in our Services, regulations, technologies, or industry practices. The “Last Updated” date at the top of this page indicates when revisions were made.

For active engagements, the version of this Disclaimer in force at the date of your Engagement Letter will continue to apply unless you and we agree otherwise in writing. For new engagements, the most recent version will apply. Continued use of the Website after publication of revisions constitutes acceptance of the updated Disclaimer.

  1. GOVERNING LAW AND JURISDICTION

This Disclaimer is governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of England and Wales, except as expressly provided otherwise in our Terms of Service.

  1. CONTACT US

If you have any questions about this Disclaimer, please contact us:

BRIK FACTORY LTD
Innovation Centre Knowledge Gateway
Boundary Road, Colchester
England, CO4 3ZQ
United Kingdom

Email: Hello@brik-factory.com
Phone: +44 7714 743496
Website: https://brik-factory.com

Company Number: 15631479
Registered in England and Wales

We aim to respond to all enquiries within 5 working days.

© 2026 BRIK FACTORY LTD. All rights reserved.

Scroll to Top